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Terms and Conditions

1. Introduction

Welcome to Primary Office Furniture Services (hereinafter referred to as "the Company", "we", "us", or "our"). These Terms and Conditions govern your use of our services. By engaging our services, you agree to be bound by these terms.

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2. Services Provided

Primary Office Furniture Services specialises in the installation, assembly, and relocation of office furniture. Our services include, but are not limited to:

  • Installation of new office furniture

  • Reconfiguration of existing office layouts

  • Relocation and assembly of office furniture

  • Storage of furniture

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3. Quotations and Pricing

  • All quotations are valid for a period of 30 days from the date of issuance unless otherwise stated

  • Pricing is subject to change based on the final scope of work and any additional requirements not specified at the time of the quotation

  • Any additional work or modifications requested after the quotation has been accepted may incur additional charges

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4. Booking and Scheduling

  • To secure a booking, an email and PO are required

  • Scheduling is subject to availability. We will make every effort to accommodate your preferred dates and times

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5. Cancellations and Rescheduling

  • Cancellations made less than 48 hours before the scheduled service date will incur a cancellation fee

  • Rescheduling requests must be made at least 48 hours in advance. We will make every effort to accommodate such requests but cannot guarantee availability

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6. Warranty and Liability

  • The Company is not liable for any indirect, incidental, or consequential damages arising from the use of our services

  • When the project is completed, the client will be asked to sign off the paperwork, once the sign off has been obtained, we will no longer accept responsibility for any damage on site

  • Our liability is limited to the total value of the service provided

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7. Client Responsibilities

  • The client must provide accurate information regarding the scope of work and any specific requirements

  • The client is responsible for securing all necessary permits and approvals required for the installation work

  • The client must inspect and approve the work upon completion

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8. Payment Terms

  • Invoices are due 30 days upon receipt. Payment method include credit card, bank transfer, and cheque

  • Late payments may incur interest at 8% above the bank base rate

  • In the event of non-payment, the Company reserves the right to pursue legal action to recover the outstanding amount and any associated costs

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9. Confidentiality and Privacy

  • We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your information

  • Any confidential information shared between the client and the Company will be handled with the utmost care and will not be disclosed to third parties without prior consent

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10. Governing Law and Dispute Resolution

  • These Terms and Conditions are governed by and construed in accordance with the laws of the UK in which the Company operates

  • Any disputes arising from or related to these terms shall be resolved through negotiation, mediation, or arbitration, as deemed appropriate by both parties

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11. Amendments

  • The Company reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes

  • Continued use of our services after any amendments constitutes acceptance of the revised terms

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12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

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Primary Office Furniture Services

Unit R6, Redhouse Farm, Lower Dunton Road, Bulphan, Essex, RM14 3TD

01268 541 800

info@primaryofs.co.uk

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